Your product satisfaction is our priority and at Pawsify we guarantee that our products will be delivered to you within 45 business days. Should you find that you have not received your products within this time frame you will get a full refund.
As we only offer free worldwide delivery, in most cases our products are delivered between 7 – 30 days. However on the add occasion it sometimes take longer than this (due to some factors beyond our control) hence why we offer a guaranteed delivery of 45 business days.
Should you not be happy with the quality of your products you can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired.
Please do not hesitate to contact us with any issues.